Use the details below to contact Sunken City Collectables about products, orders, delivery, local collection, returns, refunds or payment.

1. Main Contact Details

2. Customer Support

Mason S. — Customer Support. For an existing order, include your order number and the email address used at checkout.

3. Store Manager

Adam H. — Store Manager.

4. Shipping Manager

Matthew C. — Shipping Manager. For delivery, dispatch or collection questions, use the main support contact details and include your order number.

5. Business Address

2 College Wynd, Kilmarnock KA1 1HA, United Kingdom

Open the location in Google Maps.

6. Opening Hours

No verified opening hours were supplied. Please contact the store before visiting where opening times are important.

7. Local Collection

Free local collection is available only where it is shown as an option at checkout. Wait for a Ready for Collection confirmation before travelling.

8. Order Enquiries

For the fastest handling of an order enquiry, provide your order number, the name or email used at checkout and a short description of the issue.

9. Returns and Damage

For a return, contact us before sending the item. For damage or an incorrect item, photographs of the product and packaging may help us assess the issue.

10. Privacy Requests

Privacy and personal-data enquiries can be sent to support@sunkencitycollectables.shop.

---

This page forms part of the policies of Sunken City Collectables. Nothing in this policy limits any mandatory consumer rights that apply under law.